HVAC Service Manager

3 weeks ago

Sunderland, Sunderland, United Kingdom Gentoo Full time

Gentoo is investing in and expanding its Property Maintenance Team and has new opportunities for qualified Gas Engineers to join the Group. Providing excellent customer service is paramount in this role. You will need to be a people person with the ability to communicate effectively with a wide range of teams, colleagues, and customers within Gentoo to ensure we deliver excellent customer service every time.

We offer reduced working hours through the summer with 1 pm and 3 pm finishes available. Occasional Saturday morning working is required; Training and development opportunities are available to all Gas Engineers, including products and the potential for training in renewable energy air/ground source heat pumps and qualification renewal. We also offer opportunities to progress within Gentoo.

As a Gas Engineer at Gentoo, you would carry out the following tasks across our housing stock:

  • **Servicing, Repair, and Installation Work**: You will be responsible for servicing, repairing, and installing gas appliances and equipment in line with current legislative, Group, and Regulatory Body requirements.
  • **Compliance and Safety**: Ensure compliance with relevant legislation, Gas Safety (Installation and Use) Regulations 1998, manufacturer's instructions, and legislative standards.
  • **Emergency Response**: Gentoo operates a responsive Emergency Out of Hours Service, which you may be required to work on a rota basis as and when required, with the potential of additional pay.

**Requirements**:

  • A full clean UK Driving License.
  • NVQ Level 2, or equivalent City and Guilds craft certification in Gas/Plumbing.
  • Experience of Gas policies and procedures, as well as knowledge of a variety of gas appliances is essential.
  • Experience of G3 Unvented Hot Water Systems & Solar Thermal is desirable; however, full training will be provided.

**Benefits**:

  • A basic DBS check, paid for by Gentoo.
  • 30 days paid holiday - plus bank holidays and birthday leave.
  • Competitive pension contributions.
  • Company van for work and commuting.
  • Opportunity to work overtime.
  • Potential to work out of hours with additional pay.
  • Career opportunities.
  • Health cash plan.
  • Salary sacrifice scheme for electric car (lease car).
  • Access to an online portal for retail discounts and cashback.

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