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Refuge Support Specialist

2 months ago

Caerphilly, United Kingdom Llamau Limited Full time
About the Role

We are seeking a highly motivated and compassionate Refuge Support Specialist to join our team at Llamau Limited. As a key member of our support team, you will play a vital role in empowering women to achieve their full potential and gain independence.

Key Responsibilities
  • Act as a key worker to motivate and empower women to gain independence and reach their full potential
  • Create support plans and help women achieve their goals and independence, working collaboratively as part of a team who embrace differences
  • Enhance your relationship building and partnership working skills, by promoting your services and working closely with relevant local agencies
  • Provide on-call support and advice for colleagues, with issues and emergencies they may need to deal with
Requirements
  • The ability to engage and build strong relationships with people
  • A non-judgmental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
  • A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face
  • A strong character who can remain calm and collected in challenging situations
  • Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits
  • A full UK driving license and access to a car
What We Offer
  • A competitive benefits package including a maximum holiday entitlement of 41 days (including bank holidays)
  • Enhanced Group Pension Scheme of 10% contributions (after qualifying period)
  • Free access to an internal wellbeing and counselling team
  • Opportunities to diversify your skills and widen your experience across a range of services and niche roles
  • Access to an extensive online training platform, as well as the chance to enrol on specific training in substance misuse, housing law, ACEs etc.
About Us

Llamau Limited is a values-led organisation that puts the people we support at the heart of the organisation. Our values are:

  • We Respect
  • We Listen
  • We Encourage
  • We Learn
  • We Don't Give Up