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IT Support Specialist
2 months ago
Job Title: Application Support Analyst
Job Summary:
We are seeking an experienced IT Support Specialist to join our dynamic IT department at In Technology Group Ltd. As an Application Support Analyst, you will be responsible for providing technical support and maintenance for our applications and systems.
Key Responsibilities:
- Provide technical support and maintenance for our applications and systems
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to identify and implement process improvements
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technologies and trends in the industry
Requirements:
- Strong technical skills and experience in Windows Server maintenance, application support, and Office 365
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong communication and interpersonal skills
- Desirable skills: VMware, hosted environments, and SQL scripts
What We Offer:
- Outstanding training program to help you develop your skills and career
- Pension scheme and paid certifications
- Strong internal progression opportunities
About Us:
In Technology Group Ltd is a leading provider of IT services and solutions. We are committed to delivering high-quality services and supporting our clients in achieving their business goals.