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Lead Bartender

2 months ago

Manchester, United Kingdom Co-op Live Full time
About the Role

We are seeking a highly skilled and experienced Lead Bartender to join our team at Co-op Live. As a key member of our hospitality team, you will be responsible for delivering exceptional beverage experiences to our customers.

Key Responsibilities
  • Team Management: Lead and manage a team of bartenders to ensure seamless service delivery during live events and non-event days.
  • Operational Excellence: Develop and implement operational procedures to ensure efficient and effective bar operations, including inventory management, staff training, and customer service.
  • Customer Experience: Work closely with the Food & Beverage Supervisor to create a unique and memorable beverage experience for our customers, exceeding their expectations and driving customer loyalty.
  • Training and Development: Coach and mentor team members to ensure they have the skills and knowledge required to deliver exceptional service, and assist with the development of a best-in-class training plan for the Bar team.
  • Inventory Management: Manage inventory levels, including ordering and receiving stock, to ensure that the bar is always fully stocked and ready to serve.
  • Communication: Develop and maintain effective communication with the Food & Beverage Supervisor, other hospitality teams, and external partners to ensure seamless service delivery.
Requirements
  • Experience: Proven experience of supervising a premium hospitality food and beverage area in a stadium, events arena, festival environment, or equivalent fast-paced hospitality setting or volume-led environment.
  • Skills: Strong team-management skills, leads from the front, acts as a role model for the staff. People-focused, confident, and a passion for motivating and developing staff.
  • Knowledge: Ability to make sound operational decisions for a premium Bar quickly and under pressure, and ability to help build and develop a diverse team and culture which is focused on delivering the very highest standards of customer service.
What We Offer

We offer a competitive hourly rate of £13.25 per hour, plus holiday pay on top, and a service charge. This is a casual role offering flexible shifts available around your other commitments, involving shifts at evenings and weekends.