Retail Leadership Role

2 months ago


Bournemouth, Bournemouth, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and experienced Store Supervisor to join our team at Village Hotels. As a Store Supervisor, you will play a key role in delivering exceptional customer experiences and leading a team of baristas to achieve sales targets and operational excellence.

Key Responsibilities
  • Lead shifts and manage a team of baristas to deliver high-quality service, beverages, and products.
  • Coach and develop team members to improve their skills and performance.
  • Monitor and control inventory, stock, and cash handling to minimize losses.
  • Implement operational procedures and policies to ensure compliance and efficiency.
  • Collaborate with the store management team to achieve sales targets and business objectives.
Requirements
  • Previous coaching or supervisory experience in a customer-facing role.
  • Strong leadership and communication skills to motivate and develop team members.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and attention to detail to manage inventory and cash handling.
  • Availability to work flexible hours, including evenings and weekends.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Flexible working hours and a supportive work environment.
  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee discount on overnight stays at Village Hotels.
  • 50% discount on food and drink purchased on or off shift at any Village Hotel.

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