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Technical Leadership Manager
3 months ago
Your Role
As a key leader in our Vehicle Payments Division, you will guide and empower teams to create outstanding technological solutions and deliver exceptional customer experiences.
Key Responsibilities
Role Overview
In the capacity of Engineering Manager, your primary focus will be on leading teams to produce high-quality technology solutions while ensuring an exceptional customer journey. You will possess a robust understanding of technology and a proven history of delivering superior solutions within a complex multi-product landscape. As both a line manager and a senior technical authority, you will be expected to exhibit excellent problem-solving abilities and inspire your teams through effective leadership.
This position offers remarkable opportunities for growth in people management, technology delivery, and business acumen, all within a dynamic and fast-paced technology environment recognized as a leader in global payment solutions.
Success Metrics for This Role:
- Developing innovative solutions that engage our customers and propel our business forward.
- Fostering teams that are committed to continuous learning, improvement, collaboration, and enjoyment.
- Enhancing delivery and implementing cross-business solutions to improve system quality.
- Encouraging growth, challenge, and inquiry into our operational methods.
- Staying informed about the latest technological advancements and tools to leverage new opportunities and improve problem-solving techniques.
- Leading, motivating, and nurturing teams of engineers, testers, and designers across various technologies and platforms.
Expectations and Responsibilities
- People Management
- Oversee multiple agile teams, each comprising 4 to 10 members, across various delivery areas.
- Collaborate with Agile Delivery Leads and Product Managers to create high-quality technical solutions.
- Embed best engineering practices and risk management strategies within the software delivery lifecycle.
- Promote an open culture across teams and functional boundaries.
- Manage recruitment processes, including onboarding and offboarding of team members.
- Understand and manage any budgetary considerations relevant to your teams.
- Technology Oversight
- Own the software engineering processes within your product domain and their lifecycle.
- Encourage best practices and effective habits across all teams.
- Assist teams in overcoming technological challenges.
- Utilize quantitative and qualitative data to inform decision-making.
- Promote a culture of learning through ongoing experimentation and skill enhancement.
- Manage technical risks proactively to ensure timely resolution or mitigation.
- Quality Assurance and Process Improvement
- Ensure quality is maintained throughout all aspects of team deliverables.
- Accountable for automation and testing consistency to achieve reliable outcomes.
- Balance functional and non-functional metrics while delivering features with consideration for performance and scalability.
- Oversee production services within your team’s domain, including incident management.
- Monitor infrastructure and licensing costs associated with team services.
- Manage team budgets, including travel and expenses.
- Collaborate with architects to align with target architectures and share reusable patterns.
- Drive continuous process improvement initiatives.
- Oversee deployment and release cycles for your teams.
- Support Agile Delivery Leads and Product Managers in refining and sizing work units to maintain backlog health.
Essential Skills and Experience
- Proven leadership in software delivery and management of technical resources.
- Extensive experience as a Software Engineer or Senior Developer.
- Ability to communicate technical concepts clearly to both technical and non-technical audiences.
- Willingness to assist team members with problem-solving while seeking support when needed.
- Evidence of process improvement and enhancement of the software development lifecycle.
- Experience in providing technical mentorship to team members.
- Familiarity with APIs, Services, Event-Driven Architecture, SoA, MicroServices, and MicroFrontends.
About Corpay
Corpay is a leading global technology organization focused on innovating commercial payments. Our commitment to innovation drives us to develop new and improved payment solutions that help businesses manage, simplify, and secure their payment processes. Our solutions are utilized by millions of users across over 80 countries worldwide.
Corpay is dedicated to fostering a supportive and inclusive workplace culture. We strive to promote diversity and eliminate discrimination, ensuring equal opportunities for all employees and job applicants.
