Customer Service Team Leader

1 month ago


Coventry, Coventry, United Kingdom AVL Full time

At AVL UK Ltd, we're seeking a skilled professional to lead our service team in delivering high-tech solutions to the automotive, motorsport, and commercial vehicle development sectors.

Key Responsibilities:

  • Manage and coordinate service engineers to ensure efficient delivery of projects.
  • Develop and implement service protocols to drive quality and productivity.
  • Collaborate with cross-functional teams to integrate technical solutions into customer facilities.
  • Drive innovation and process improvement to meet customer demands.
  • Ensure effective resource allocation and prioritization to meet project deadlines.

Requirements:

  • Proven experience in service management or a related field.
  • Strong technical knowledge of SAP and IT systems.
  • Excellent leadership and communication skills.
  • Ability to motivate and coordinate team members.
  • Automotive and/or electrical engineering background preferred.

About AVL UK Ltd:

We offer a dynamic work environment with opportunities for growth and development. Our team is passionate about delivering exceptional service and solutions to our customers.



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