Customer Service Team Leader
1 month ago
At AVL UK Ltd, we're seeking a skilled professional to lead our service team in delivering high-tech solutions to the automotive, motorsport, and commercial vehicle development sectors.
Key Responsibilities:
- Manage and coordinate service engineers to ensure efficient delivery of projects.
- Develop and implement service protocols to drive quality and productivity.
- Collaborate with cross-functional teams to integrate technical solutions into customer facilities.
- Drive innovation and process improvement to meet customer demands.
- Ensure effective resource allocation and prioritization to meet project deadlines.
Requirements:
- Proven experience in service management or a related field.
- Strong technical knowledge of SAP and IT systems.
- Excellent leadership and communication skills.
- Ability to motivate and coordinate team members.
- Automotive and/or electrical engineering background preferred.
About AVL UK Ltd:
We offer a dynamic work environment with opportunities for growth and development. Our team is passionate about delivering exceptional service and solutions to our customers.
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