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Library Circulation Desk Supervisor

2 months ago

Shrewsbury, Shropshire, United Kingdom Utah State University Full time
Job Summary

We are seeking a highly skilled and experienced Library Circulation Desk Supervisor to join our team at Utah State University. This is a key role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise and train hourly student employees, ensuring they have the skills and knowledge to provide excellent customer service and support to library patrons.
  • Coordinate and manage the circulation desk, including scheduling, training, and assessment of staff performance.
  • Manage workload priorities for oneself and team members, ensuring timely completion of tasks and maintaining high standards of quality.
  • Record and compile statistics for library patronage and reference questions, providing valuable insights for library management.
  • Manage projects involving the shelving, relocation, and maintenance of printed library materials, ensuring they are accurately cataloged and easily accessible to patrons.
  • Develop and maintain documentation and schedules for training of student staff, ensuring they are well-prepared for their roles.
  • Assist with maintaining and updating library websites, including working with IT to ensure accurate and up-to-date information.
  • Manage scheduling of LLC spaces and post signage for LLC events, closures, and room reservations, ensuring seamless communication with library patrons.
  • Contribute to the creation and implementation of library policies and procedures, working collaboratively with library staff to ensure effective and efficient operations.
  • Assist with maintaining and updating student worker budget, helping to set student wages and working with library head to adjust budget as needed.
Requirements
  • Bachelor's degree or equivalent experience in a library setting.
  • Strong knowledge of library-related computer programs and equipment, including SCA microfilm equipment.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Ability to meet deadlines and prioritize tasks effectively, ensuring high standards of quality and productivity.
  • Knowledge of supplies, equipment, and/or services ordering and inventory control, with the ability to manage budgets and resources effectively.
  • Database management skills, with the ability to maintain accurate and up-to-date records.
What We Offer

Utah State University offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and supported.