Night Porter

2 weeks ago


Swansea, City and County of Swansea, United Kingdom Aimbridge Hospitality Full time

Job Summary

Aimbridge Hospitality is seeking a Night Porter to join our team at the Mercure Swansea. As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights.

Key Responsibilities

  • Conduct regular security checks to ensure the hotel's safety and security protocols are being followed.
  • Prepare breakfast for 6am daily, ensuring a smooth and efficient service.
  • Liaise with guests and residents, responding to any issues or complaints in a courteous and professional manner.
  • Collaborate with the hotel team to maintain a high level of customer satisfaction.

Requirements

  • Passionate about providing exceptional guest experiences.
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Ability to work flexible hours, including nights and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

About Aimbridge Hospitality

Aimbridge Hospitality is a leading hospitality company with a portfolio of over 1,600 hotels and resorts worldwide. We are committed to delivering exceptional guest experiences and providing our team members with the skills and support they need to succeed.


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