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Quality Assurance Manager

2 months ago

Cardiff, Cardiff, United Kingdom Focus Resourcing Full time

Job Summary:

We are seeking a highly skilled Quality Assurance Manager to join our team at Focus Resourcing. As a Quality Assurance Manager, you will be responsible for managing and supporting the on-going development and continuous improvement of our Quality Framework.

About the Role:

  • Work with the Head of Quality in the development of quality assurance strategies.
  • Establish and maintain a culture of excellence, setting clear quality benchmarks and standards.
  • Oversee regular audits, inspections, and evaluations to ensure ongoing compliance with regulatory requirements.
  • Lead in quality assurance for sub-contractors, ensuring alignment with our quality standards.
  • Provide guidance and support to subcontractors to enhance program quality and performance.
  • Actively engage and support in Self-Assessment Activities across all contracts.
  • Monitor and support the enhancement of performance and standards.
  • Develop and deliver training to staff across contracts as required.
  • Set, measure, and review individual/team KPIs and performance targets.

Requirements:

  • Assessor qualification or equivalent.
  • IQA qualification or equivalent.
  • Proven experience in an educational quality role.
  • Experience in delivering training and support.
  • Experience in data analysis and producing reports.
  • Excellent Management/Supervisory experience.
  • Experience in developing, implementing, and managing quality assurance processes.

What We Offer:

  • Salary will be between £35,500 - £40,000 depending on experience.
  • 30 days holiday per year plus bank holidays.
  • Company pension.
  • Annual bonus scheme.
  • Life assurance.
  • Medicash healthcare scheme.
  • Employee assistance programme.
  • Discounted gym membership.
  • Fully paid expenses and mileage.
  • Cycle to work scheme.
  • Personal development and career mapping.

This is an excellent opportunity to join a growing company that offers strong career progression and development, and a fantastic working environment.