IT Service Desk Analyst
2 weeks ago
We are a leading manufacturer of convenience food in the UK, dedicated to making every day taste better. Our purpose is to supply high-quality food products to major supermarkets, convenience stores, and other retailers across the UK.
Job SummaryWe are seeking an IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving IT issues for our employees. This is a fast-paced environment where you will work closely with our IT team to ensure seamless IT operations.
Key Responsibilities- Provide technical support and resolve IT issues for employees via phone, email, or our support portal.
- Work collaboratively with our IT team to ensure timely resolution of IT issues and meet business needs.
- Utilize problem-solving skills to troubleshoot and resolve complex IT issues.
- Document and track IT issues and resolutions for future reference.
- Participate in on-call rotations to provide 24/7 support for critical IT issues.
- Outgoing and positive customer service-focused individual with a methodical approach to problem-solving.
- Experience in user account administration, Microsoft Office 365, PC build, and PC troubleshooting.
- Previous IT support experience and a desire to advance in the IT field.
- A full clean UK driver's license and access to a vehicle.
- Competitive salary and job-related benefits.
- Holidays and pension matching.
- Company share save scheme and Greencore qualifications.
- Exclusive employee discount platform and access to a wellbeing centre.
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IT Service Desk Analyst
2 weeks ago
Chesterfield, Derbyshire, United Kingdom Greencore Group Lts Full timeAbout Greencore Group LtdWe are a leading manufacturer of convenience food in the UK, dedicated to making every day taste better. Our purpose is to supply high-quality food products to major supermarkets, convenience stores, and other retailers across the UK.Job SummaryWe are seeking an IT Service Desk Analyst to join our team. As a key member of our IT...
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IT Service Desk Analyst
2 weeks ago
Chesterfield, Derbyshire, United Kingdom Greencore Group Lts Full timeAbout Greencore Group LtdWe are a leading manufacturer of convenience food in the UK, dedicated to making every day taste better. Our purpose is to supply high-quality food products to major supermarkets, convenience stores, and other retailers across the UK.Job SummaryWe are seeking an IT Service Desk Analyst to join our team. As a key member of our IT...
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Chesterfield, Derbyshire, United Kingdom Greencore Group Lts Full timeAbout Greencore GroupWe are a leading manufacturer of convenience food in the UK, committed to making every day taste better. Our purpose is to supply high-quality products to major supermarkets, convenience and travel retail outlets, discounters, coffee shops, foodservice, and other retailers.Job SummaryWe are seeking an IT Service Desk Analyst to join our...
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Chesterfield, Derbyshire, United Kingdom Greencore Group Lts Full timeAbout Greencore GroupWe are a leading manufacturer of convenience food in the UK, committed to making every day taste better. Our purpose is to supply high-quality products to major supermarkets, convenience and travel retail outlets, discounters, coffee shops, foodservice, and other retailers.Job SummaryWe are seeking an IT Service Desk Analyst to join our...
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