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Ambleside Store Team Member

2 months ago

Ambleside, Cumbria, United Kingdom FatFace Full time
Job Title: Ambleside Store Crew

We are seeking a highly motivated and enthusiastic individual to join our Ambleside store team as a Store Crew member. As the face of our business, you will be responsible for providing exceptional customer service, ensuring a memorable experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide outstanding customer service, greeting and thanking customers, and wishing them a fond farewell in a warm and friendly manner.
  • Utilize your knowledge to help customers find the best products to suit their needs, both in-store and online.
  • Process sales, orders, and refunds efficiently and attentively at the tills.
  • Process deliveries and help get new stock onto the shop floor.
  • Maintain a clean and tidy store environment, adhering to company standards.
  • Stay up-to-date with company activity and promotions.
  • Support floor moves, sale set-ups, and launches.
  • Adhere to all FatFace policies and procedures, including GDPR guidelines.
Requirements:
  • Excellent interpersonal and communication skills.
  • Positive can-do attitude and ability to work productively in a high-pressure environment.
  • Confidence in taking the initiative and working under own direction at times.
  • Team player with great time management skills.
Benefits:
  • 25 days holiday plus bank holidays.
  • Generous monthly discount allowance.
  • Perkbox online platform with amazing discounts and wellbeing content.
  • THRIVE learning management system with access to 1000s of learning resources.
  • Dental insurance (employee-funded).
  • Pension scheme.
  • EAP support around the clock.
  • Sick pay allowances.
  • Sabbatical leave in line with service.
  • Enhanced Family Friendly policies.
  • Refer a friend scheme.
About FatFace:

We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike.