Financial Services Representative

2 weeks ago


Scarborough, North Yorkshire, United Kingdom Alterna Sa Full time
Job Summary

We are seeking a highly skilled and experienced Financial Services Representative to join our team at Alterna Savings. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our members.

Key Responsibilities
  • Contribute to Sales Growth: Meet and exceed sales targets by delivering high-quality products and services to our members.
  • Build Strong Relationships: Develop and maintain strong relationships with our members, understanding their financial needs and providing tailored solutions.
  • Product Knowledge: Stay up-to-date with our product offerings and features, and effectively communicate these to our members.
  • Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
  • Problem-Solving: Demonstrate strong problem-solving skills, with the ability to analyze complex financial situations and provide effective solutions.
  • Team Player: Work collaboratively as part of a high-performing team, supporting colleagues and contributing to a positive and inclusive work environment.
Requirements
  • Education: Post-secondary education combined with 3 years of related experience in a financial institution or an equivalent combination of education and experience.
  • Experience: Proven track record in sales, with a strong understanding of financial products and services.
  • Certifications: As part of continuing education, enrolled in Financial Planning or other similar type programs.
  • Skills: Sound knowledge of various computer applications, such as Excel and Word, and strong negotiation skills to deal with member solutions and sales.
About Alterna Savings

Alterna Savings and Credit Union Limited (Alterna) has been the Good in Banking for over 115 years, creating financial services that transform lives for the better, all while giving back to our community.

We are a member-owned cooperative financial institution, with a network of over 40 branches across Ontario, as well as call centre and digital channels. Our members and customers also benefit from an industry-leading online brokerage and investment management services.

Why Work at Alterna?

We are incredibly proud of our corporate culture of Integrity, Respect, and Collaboration, where everyone works together towards a common goal; the financial wellbeing of our employees, members, and customers. This commitment has earned us several prestigious employer awards, including the National Capital Region's Top Employers award for eight years running.



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