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Ward Management Supervisor
3 months ago
Make a difference in someone's challenging moments.
As a Ward Management Supervisor at Sodexo, you play a vital role in delivering exceptional service to our patients. Your daily engagement with patients on the ward helps ease the anxieties often linked with hospital stays. Join Sodexo and become part of a meaningful mission. You will thrive in a collaborative environment where your contributions matter.
Key Responsibilities:
- Oversee the Ward catering team, ensuring adequate staffing for all shifts and communicating any necessary adjustments with the Client Services Manager.
- Maintain the quality of the catering service in accordance with established Service Level Agreements (SLAs).
- Assist in the preparation and serving of meals for patients, visitors, and staff, ensuring adherence to company standards and client satisfaction.
- Monitor and manage high levels of customer satisfaction.
- Support the Client Service Manager in the recruitment process.
- Collaborate with the line manager to conduct appraisals, train, develop, reward, and recognize team achievements.
- Comply with all relevant legislation, client requirements, and company policies in catering service delivery.
- Ensure adherence to company purchasing policies.
- Assist with the ordering, receiving, checking, and storing of deliveries as needed.
- Uphold high standards of hygiene and cleanliness in food preparation and service areas, paying close attention to Health and Safety regulations.
- Participate in stocktaking and ensure the security of storage areas during working hours.
- Safeguard all provisions, equipment, and utensils at all times.
- Assist with weekly accounting in line with company policies.
- Organize regular meetings with Sodexo staff.
- Complete all required audit and quality standards documentation.
- Provide general support throughout the catering department as necessary.
Qualifications and Skills:
- Strong communication abilities.
- Excellent customer service skills.
- Proven experience in leading and developing a team.
- Ability to work effectively within a team.
- Competent literacy and numeracy skills.
- Understanding and adherence to legislation at all times.
- Capability to comprehend detailed instructions.
- Food hygiene certification level 2 or higher is preferred, but we welcome all applicants.
Benefits:
Working with Sodexo is more than just a job; it’s an opportunity to be part of something significant. You will belong to a company and team that values your individuality; you will act with purpose and have a meaningful impact through your daily actions; and you will be able to thrive in your unique way. Additionally, we offer a variety of resources, rewards, and benefits for our employees and their families:
- Unlimited access to an online platform providing mental health and wellbeing support.
- Employee Assistance Programme for everyday issues or larger challenges requiring additional support, including legal and financial advice.
- Access to a complimentary health and wellbeing app that rewards healthy lifestyle choices and includes a 24-hour virtual GP.
- The Sodexo Discounts Scheme, offering excellent deals around the clock (also available to friends and family).
- Financial insights and benefits through the Salary Finance Platform.
- Opportunities to save for your future by joining the Sodexo Retirement Plan.
- Death-in-Service benefit for employees who pass away while employed by Sodexo.
- Career development opportunities with various learning and development tools.
- Cycle to Work Scheme promoting environmental responsibility while staying fit.
- Volunteering opportunities to support meaningful causes in our communities.
- A flexible and dynamic work environment.
- Competitive salary.
- Comprehensive training and full protective uniform provided.
Ready to contribute to a greater cause? Join us in enhancing healthcare careers.