IT Support Specialist

4 days ago

Uckfield, East Sussex, United Kingdom Office Angels Full time

Job Title: IT Systems / Support Technician

Location: Uckfield

Salary: £24,000 - £30,000 per year DOE

Benefits: 20 days annual leave + BH, Parking, Pension, Social Team Events, Casual Dress, Company Sickness Pay.

Contract Details: Permanent, Full-time. 30pm Monday - Friday.

Our client, a growing software business, is seeking an IT Support Technician to join their dedicated team with training. As an integral part of the IT support team, you will provide telephone and on-site assistance to customers nationwide, resolving various software and hardware technology issues.

This full-time role will allow you to expand and develop your practical IT knowledge while working collaboratively with a motivated and friendly team.

Key Responsibilities:

  • Provide remote technical assistance regarding bespoke business management software systems to client's existing customers.
  • Provide technical support to existing customers in use of a bespoke eCommerce platform.
  • Administer basic SQL databases.
  • Install, configure, and diagnose desktop PCs and servers.
  • Manage client, server, and network security.
  • Offer technical support for our client's bespoke eCommerce platform.

Requirements:

To excel in this position, knowledge and experience in Microsoft client/server environments, Microsoft SQL, and networking technologies are advantageous.

An IT qualification/education or previous working experience in an IT role is preferred, as it demonstrates your commitment to the field.

Occasional overnight stays might be required for customer visits outside the local area, so having a driving licence and access to a car is essential.

How to Apply:

If you're ready to take the next step in your IT career and work in a dynamic and supportive environment, apply now online with your most up-to-date CV for consideration.

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells

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