Transfer Operations Specialist

5 days ago


Glasgow, Glasgow City, United Kingdom Nucleus Financial Full time
About the Role

We're seeking a highly organized and customer-focused Transfer Operations Specialist to join our Client Solutions Operations team. As a key member of our team, you'll be responsible for delivering exceptional customer service, managing multiple queries, and ensuring timely resolution of customer issues.

Key Responsibilities
  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Manage multiple queries simultaneously, prioritizing tasks to meet customer needs and expectations.
  • Collaborate with internal stakeholders to ensure seamless communication and resolution of customer issues.
  • Identify opportunities for process improvements and contribute to the design and implementation of new procedures.
  • Develop and maintain strong relationships with customers, colleagues, and other stakeholders.
About You

We're looking for a highly organized and customer-focused individual who is passionate about delivering exceptional service. You'll be a strong communicator, able to build rapport with customers and colleagues alike. Your ability to prioritize tasks, manage multiple queries, and think critically will be essential in this role.

What We Offer

As a Transfer Operations Specialist at Nucleus Financial, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You'll be part of a dynamic and supportive team, working in a fast-paced and ever-changing environment.

Our Culture

We're a company that values diversity, inclusion, and social responsibility. We believe in creating a workplace where everyone feels valued, respected, and empowered to make a difference. Our culture is built on a foundation of collaboration, innovation, and customer-centricity.



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