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Retail Support Specialist

2 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Vacancy ID: 568 Full time

About the Role

We are seeking a highly motivated and personable individual to join our team as an Apprentice Optical Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that every customer has a great experience when they visit our store.

Key Responsibilities

  • Pre-screening customers before they see the Optometrist
  • Dispensing Spectacles at all levels
  • Contact lens teaching
  • Meeting and greeting customers in store

About the Apprenticeship

This is a fantastic opportunity to develop your skills and knowledge in a fast-paced retail environment. As an Apprentice Optical Assistant, you will work closely with our experienced team to learn the skills and techniques required to provide excellent customer service and support.

Requirements

  • GCSE English & Maths (Grade C or above)
  • Personable
  • Approachable
  • Enthusiastic
  • Focused on personal development
  • Articulate
  • Organised
  • Conscientious

Training and Development

We are committed to providing our apprentices with the skills and knowledge they need to succeed in their role. As an Apprentice Optical Assistant, you will have access to comprehensive training and development opportunities, including:

  • Customer service training
  • Optical skills training
  • Personal development training

Disability Confident Employer

We are a Disability Confident employer, committed to offering equal opportunities for people with disabilities and health conditions.