Cabin Crew Performance Trainer

5 days ago

Bournemouth, Bournemouth, United Kingdom Jet2 Full time
About the Role

We are seeking a highly motivated and experienced Cabin Crew Performance Trainer to join our team at Jet2. As a key member of our Cabin Crew training team, you will be responsible for delivering high-quality training and coaching to our Cabin Crew teams, ensuring they meet the highest standards of service, safety, and sales.

Key Responsibilities
  • Training and Development: Identify and analyze training needs, making recommendations and ensuring objectives are SMART and aligned to business needs.
  • Training Delivery: Deliver initial and recurrent training to Cabin Crew, ensuring they are trained to the highest standards of service, safety, and sales.
  • Regulatory Compliance: Keep updated on Cabin Safety and Training Manuals and related regulatory procedures.
  • Culture Development: Continuously look at ways to influence and improve the safety, service, and sales culture, making recommendations and obtaining buy-in from key stakeholders.
Requirements
  • Cabin Crew Experience: Held Cabin Crew Attestation for a minimum of two years and demonstrating role model behaviors.
  • Leadership Experience: Experience of motivating and coaching teams.
  • Communication Skills: Excellent communication skills.
  • Passion for Development: A passion for helping others develop, as well as enhanced skills to write and deliver assessments.
  • Industry Knowledge: If already employed by Jet2, an excellent knowledge of safety and standards.
  • Training Experience: Prior training experience and held attestation for two years (if not already an SCCM at Jet2).
  • Flexibility: Flexibility and willingness to travel to other bases, training venues, and to our training center in Bradford and Cheadle.
  • Driving License: A Full Driving License is required for this role.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company. If you are a motivated and experienced Cabin Crew Performance Trainer looking for a new challenge, we encourage you to apply for this exciting opportunity.

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