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Legal Services Continuous Improvement Manager

2 months ago

Harrow, United Kingdom London North West Healthcare NHS Trust Full time

Comprehensive Job Overview

As a pivotal member of our team, you will oversee the continuous improvement initiatives within our Legal Services department. Your role will involve fostering relationships with various stakeholders and enhancing operational efficiencies.

Main Responsibilities

For detailed responsibilities, please refer to the attached documentation outlining the Job Description and Person Specification.

Candidate Profile

Skills, Abilities, and Attributes

Essential Criteria

  • Proficient in establishing and nurturing relationships with both internal and external stakeholders.
  • Strong analytical skills to interpret and utilize data effectively.
  • Experience in delivering training sessions, both online and in-person, to diverse groups.
  • Exceptional written and verbal communication abilities.
  • Outstanding interpersonal skills, capable of engaging with staff across all levels.
  • Excellent organizational capabilities.
  • Knowledge of Occupational Health practices within the NHS.
  • Experience as an E-OPAS System Administrator or proficiency in creating Access databases.

Education and Qualifications

Essential Criteria

  • A degree or equivalent qualifications, skills, or experience in a relevant discipline.
  • Demonstrated commitment to ongoing professional development.

Desirable Criteria

  • Possession of a training qualification.

Knowledge and Experience

Essential Criteria

  • Experience in assisting end-users with Digital Applications (e-OPAS) in a healthcare environment.
  • Proven track record of collaborating within customer-focused teams and project initiatives to achieve common objectives.
  • Ability to query databases using SQL or similar tools to generate reports for statistical analysis.
  • Established administrative experience in a fast-paced work setting.

Desirable Criteria

  • Familiarity with clinical and administrative procedures utilized within the NHS.

Commitment to HEART Values

Essential Criteria

  • Demonstrated dedication to the Trust's HEART Values: honesty, equity, accountability, respect, and teamwork.