Corporate Service Officer
4 days ago
The SAUL Trustee Company is seeking a highly skilled and experienced professional to join our team as a Corporate Service Officer. This role is a key member of our Executive Management Team and is responsible for contributing to the strategy, governance, and management of our Trustee Company.
Key Responsibilities:
- Contribute to the development and implementation of our strategic plan, ensuring alignment with our Trustee Company's objectives.
- Monitor and report on compliance matters, ensuring that our operations are in line with relevant regulations and legislation.
- Take ownership of our Universal Pensions Management (UPM) system, ensuring that it operates effectively and efficiently to deliver high-quality services to our members.
- Lead, coach, and develop staff and managers within your teams, fostering a culture of excellence and continuous improvement.
- Monitor and address complaints, feedback, and compliments, identifying opportunities to enhance our services and improve member satisfaction.
- Ensure that high-quality services are delivered in a timely and appropriate manner, meeting the needs of our members and participating employers.
- Identify and manage risks, taking proactive steps to mitigate potential issues and ensure the long-term sustainability of our Trustee Company.
- Demonstrate a detailed knowledge and understanding of Defined Benefit and Defined Contribution pension administration calculations, processes, and systems, with a preference for extensive experience with pension platforms, particularly UPM.
- Effectively manage departmental budgets, ensuring that resources are allocated efficiently and effectively to support our operations.
- Bring a minimum of three years' experience in leading and managing pensions administration delivery teams, with a proven track record of delivering high-quality services and achieving operational excellence.
- Possess industry-recognized qualifications, such as the Associate of the Pensions Management Institute (APMI) or equivalent, or relevant experience.
- Display a detailed understanding of relevant legislation, regulations, and the implications of non-compliance, ensuring that our operations remain compliant and up-to-date.
- Be able to support and develop other members of staff and line managers, fostering a culture of collaboration and continuous learning.
- Demonstrate strong leadership and management skills, with a focus on people and values, and excellent planning and organizing skills.
SAUL Trustee Company is a dynamic and forward-thinking organization, dedicated to providing high-quality services to our members and participating employers. As a member of our team, you will have the opportunity to work in a collaborative and supportive environment, with a focus on delivering excellence and continuous improvement.
What We Offer:
- Hybrid working arrangements, with the option to work from home up to three days per week.
- A permanent, full-time position, working 35 hours per week, Monday to Friday.
- Flexi-time arrangements, with the ability to generate additional leave.
- A comprehensive benefits package, including 34 days' holiday entitlement, including three days of Christmas closure, a best-in-class pension scheme, and private medical insurance.
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