Charity Store Supervisor

3 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Age UK Full time

Join Age UK as a Store Manager

We are excited to announce an opportunity for a Store Manager to lead our dedicated team.

In this role, you will leverage your extensive retail background and exceptional leadership abilities to oversee the daily operations of our store. Your primary focus will be on enhancing sales and profitability while ensuring that our customers receive outstanding service. By doing so, you will contribute to raising vital funds for Age UK and the essential services we provide to the elderly community.

As a Store Manager, you will be responsible for guiding our talented staff and volunteers, offering effective leadership, training, and development opportunities.

If you are a driven manager with a strong passion for retail and a desire to support a charity that benefits countless older individuals across the UK, this position may be the perfect fit for you.

In this role, you will be expected to handle and lift stock bags weighing up to 10 kg.

Key Responsibilities:

  • Manage a performance-oriented retail environment focused on customer satisfaction.
  • Oversee team management and development.
  • Ensure effective delegation, coaching, and listening skills.
  • Motivate yourself and your team to achieve results.
  • Adapt to change and support your team through transitions.
  • Communicate effectively with a diverse workforce and customer base.
  • Establish and maintain successful retail processes and merchandising strategies.
  • Utilize IT and numeracy skills for operational efficiency.

What We Offer:

  • A 35-hour work week.
  • 25 days of holiday plus bank holiday allowance.
  • A generous pension contribution of 8%.
  • Exclusive discounts and rewards through our partner programs.
  • Life assurance and health cashback plans.
  • Access to free and discounted event tickets.

Additional Information:

To comply with UK legislation, applicants must be at least 18 years old as the successful candidate will work independently in the store.

All applications will be anonymized to ensure a fair recruitment process. Personal information should be removed from cover letters to maintain confidentiality.

We are particularly interested in applications from individuals of diverse backgrounds, including those from underrepresented groups, as we strive to create a more inclusive workforce.



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