Claims Adjuster
4 weeks ago
The Role
Charles Taylor Specialist Claims Management (SCM) is seeking a Claims Adjuster with multiclass experience to support the growth of the Delegated Lead Service. We are currently recruiting a Claims Adjuster with a proven track record of adjusting multiple classes of business to support our increasing client portfolio.
Key Responsibilities
- Managing and adjusting claims from first notification to settlement within pre-authorised authority limits
- Claims adjusting on behalf of current and future SCM clients
- Provision of technical support for the adjusting of various COB claims
- Ensuring each client's claim service standards are maintained or enhanced
- Managing and enhancing client relationships
- Monitoring performance against contract SLAs and KPIs
- Delivering and presenting reports to clients on specific claims issues
- Mentoring and training less experienced members of the team
- Post adjustment peer review of to ensure technical standards and requirements are adhered to
- Appointing experts and legal counsel where deemed appropriate
Person Specification
- Extensive London Market experience adjusting claims across various COB
- Proven track record of adjusting a combination of multiple classes of business
- Experience in handling Claims in accordance with the Lloyd's Claims Scheme
- Extensive knowledge of the current Lloyd's Claims Scheme including CTP Guidelines
- Widespread relationships with Brokers/Adjusters/Lawyers/Attorneys as appropriate in the relevant class of business
- Able to work across multiple stringent client SLAs.
- Display excellent inter-personal and communication skills in order to interact well within team and with clients and Brokers
- Able to prioritise work, have good time management skills and able to adapt to the changing demands of the role
Why work with Charles Taylor?
We are proud of our positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are committed to ensuring our people are given continuous learning and development opportunities, including structured induction programmes, job training, study support for relevant professional qualifications, and a Core Learning & Development Curriculum.
Equal Opportunity Employer
Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind, regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
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