Support Assistant

4 days ago


Cardiff, Cardiff, United Kingdom Vetro Recruitment Full time
Support Assistant - Domestic Violence Specialist

We are seeking a dedicated and compassionate Support Assistant to join our team in Cardiff City Centre. As a Support Assistant, you will play a vital role in providing support to women and children affected by domestic violence and abuse.

Key Responsibilities:
  • Provide immediate crisis intervention and support to service users
  • Identify and assess the risks and needs of service users
  • Signpost and support women and their families to various agencies
  • Promote the service and engage with external agencies
  • Undertake training and development to enhance your skills and knowledge
Requirements:
  • Hold a SafeLives IDVA training certificate or a relevant degree
  • Driving licence and access to own vehicle
  • Understanding of domestic violence and abuse, including the impact on victims and their children
  • Experience in engaging with external agencies
  • Strong crisis management skills and excellent IT and communication skills
What We Offer:
  • Generous annual leave package and pension scheme
  • Life assurance and employee assistance program
  • Flexi working and paid company sick pay
  • Real living wage employer and bike-to-work scheme

We are committed to providing a safe and supportive environment for our service users and staff. If you are passionate about making a difference in the lives of women and children affected by domestic violence and abuse, please apply now.



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