Customer Service Representative
1 week ago
Job Advert
Falkirk Council is seeking a skilled and customer-focused individual to join our team at Grangemouth Sports Complex.
The successful candidate will be responsible for providing exceptional customer service, handling cash transactions, and operating a computerised point of sale system.
Key responsibilities include:
- Responding to customer enquiries and resolving issues in a professional and courteous manner
- Processing cash transactions and maintaining accurate records
- Operating a computerised point of sale system to manage bookings and sales
- Maintaining a clean and safe environment for customers and staff
Previous experience in a customer-facing role is preferred, but not essential. The ideal candidate will possess excellent communication skills, a pleasant telephone manner, and a smart appearance.
As a member of our team, you will be required to work on an as and when required basis, with a focus on providing exceptional customer service.
Please note that a Disclosure Scotland check will be required for the successful candidate.
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