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Customer Service Trainee

2 months ago

Nottingham, Nottingham, United Kingdom L'Oréal Full time

Customer Care Apprentice

Embark on a rewarding journey with L'Oréal as a Customer Care Apprentice. In this role, you will immerse yourself in a vibrant atmosphere where you will grasp the significance of customer support and how to provide outstanding service experiences. Your duties will include managing customer orders, addressing concerns, and fostering relationships with internal teams to guarantee optimal service delivery.

Key Responsibilities:

  • Oversee order processing and manage the order-to-cash workflow
  • Engage with customers to resolve inquiries and issues
  • Work collaboratively with internal departments to improve customer service
  • Spot opportunities for enhancing operational efficiency
  • Contribute to projects and support team objectives

Requirements:

  • Proactive and adaptable to evolving situations
  • Meticulous and analytical in approach
  • Excellent problem-solving capabilities
  • Enthusiastic attitude and eagerness to learn

What We Offer:

  • A dynamic environment where your contributions matter
  • Chances to innovate and share your insights
  • Support for your professional and personal development
  • A workplace that values diversity and inclusion

If you are prepared to advance your career, consider joining us at L'Oréal.