Claims Handler

1 day ago


Bristol, Bristol, United Kingdom Gerrard White Full time
Job Title: Claims Handler

Location: Bristol (Hybrid working available)

We are seeking a motivated Claims Handler to join our dynamic and supportive team at Gerrard White. Our client, a leading organisation in the insurance sector, is looking for an experienced individual to manage professional indemnity claims.

Key Responsibilities:
  • Manage claims from initial notification to resolution, ensuring thorough investigation and appropriate responses.
  • Negotiate settlements within delegated authority, balancing efficiency and fairness.
  • Maintain accurate case records on the electronic case management system.
  • Report regularly to insurers and ensure adherence to both internal and insurer KPIs and SLAs.
  • Proactively manage a caseload to avoid litigation and ensure effective resolutions.
  • Identify and report potential risks, supporting the Head of Claims with insights on trends.
  • Build strong relationships with insured professionals, insurers, and suppliers.
What We're Looking For:
  • Solid experience in claims handling, particularly in professional indemnity.
  • Strong communication and relationship-building skills.
  • A commercial mindset with the ability to meet deadlines and manage caseloads efficiently.
  • Commitment to delivering high-quality service and ensuring client satisfaction.
  • A proactive approach to self-development and staying up-to-date with industry trends.

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