Current jobs related to Branch Service Coordinator - Birmingham, Birmingham - Rentokil Pest Control South Africa

  • Branch Operations Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Shipways Full time

    Branch AdministratorAt Shipways, we're seeking a highly organized and detail-oriented Branch Administrator to support our team in a busy customer-facing environment. As a key member of our branch team, you will be responsible for providing administrative support, managing office operations, and ensuring seamless customer experiences.Key...

  • Project Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Dragados S.A. UK Branch Full time

    Job SummaryTo support the Substructure Project Manager in coordinating and managing the Structure team, including supply chain, in accordance with the Construction Management Plan. The successful candidate will provide leadership to the team and collaborate with all parties to create a culture and behaviours that meet the HS2 Construction Partner...

  • Senior Project Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Dragados S.A. UK Branch Full time

    Job DescriptionJob SummaryTo support the Substructure Project Manager in coordinating and managing the Structure team, including supply chain, in accordance with the Construction Management Plan. The successful candidate will provide leadership to the team and collaborate with all parties to create and develop a culture and behaviours that meet the HS2...

  • Senior Infrastructure Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Dragados S.A. UK Branch Full time

    Job DescriptionJob Summary:The Senior Infrastructure Coordinator will be responsible for supporting the establishment of the project's infrastructure. This includes delivering temporary works from surveys planning to main works completion, in compliance with the Dragados S.A. UK Branch HS&W processes and procedures.This role will involve working closely with...

  • Courier Service Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Quickline Couriers Full time

    We are seeking a highly motivated individual to join our team at Quickline Couriers in our Manchester-based customer service department. Daily duties will include quoting customers, taking bookings, liaising with company drivers and suppliers, managing ongoing same day consignments, account management and customer care calls, and assisting with the continued...

  • Courier Service Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Quickline Couriers Full time

    We are seeking a highly motivated individual to join our team at Quickline Couriers in our Manchester-based customer service department. Daily duties will include quoting customers, taking bookings, liaising with company drivers and suppliers, managing ongoing same day consignments, account management and customer care calls, and assisting with the continued...

  • Project Coordinator

    4 days ago

    Birmingham, Birmingham, United Kingdom Dragados S.A. UK Branch Full time

    Project Manager RequirementsTo support the Structures SPM in coordinating and managing specific packages of substructure and structure works, including planning, design validation, and procurement in accordance with the Contractor's Management Plan.Key ResponsibilitiesProvide information to Substructure and Structures SPMs on progress, actual cost, forecast,...

  • Branch Receptionist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Crown Full time

    Job Title: Branch ReceptionistAt Crown, we are seeking a highly skilled and welcoming Branch Receptionist to join our team. As the first point of contact for employees, visitors, and potential clients, you will play a vital role in ensuring a positive experience for all.Key Responsibilities:Provide exceptional customer service, greeting visitors promptly and...

  • Branch Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Acorn insurance & Financial Services LTD Full time

    About the Role:We are seeking a highly skilled and experienced Branch Manager to join our Retail Branch Network team at Acorn Insurance & Financial Services LTD. As a Branch Manager, you will be responsible for leading a team of customer service representatives and ensuring the smooth operation of our branch.Key Responsibilities:Lead a team of customer...

  • Branch Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Bennett and Game Recruitment LTD Full time

    Branch Manager Job DescriptionBennett and Game Recruitment LTD is seeking an experienced Branch Manager to join their team in the Midlands. As a key member of the management team, you will be responsible for managing the branch and driving sales growth.Key Responsibilities:Manage the team and run the branch effectivelyAssist the transport manager with daily...

  • Branch Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Acorn insurance & Financial Services LTD Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to join our Retail Branch Network department. As a leader within our team, you will be accountable for the day-to-day performance of your branch and team.Key ResponsibilitiesDeliver best in class service and meet, if not exceed all branch target expectations and retail network...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    ## Job Title: Branch Manager ## Job Description At Venture Placements, we are seeking a highly motivated and experienced Recruitment Manager to lead our Birmingham branch. As a key member of our team, you will be responsible for driving the branch forward in terms of sales and delivering a quality service to both candidates and clients. ### Key...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    ## Job Title: Branch Manager ## Job Description At Venture Placements, we are seeking a highly motivated and experienced Recruitment Manager to lead our Birmingham branch. As a key member of our team, you will be responsible for driving the branch forward in terms of sales and delivering a quality service to both candidates and clients. ### Key...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    p>I am representing my client, an ambitious and growing agency based in Birmingham, operating in the Industrial, Driving, and Commercial sectors.The Birmingham branch needs a Recruitment Manager to drive the branch forward by leading from the front in terms of new business development and managing a team of relatively inexperienced recruitment...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    p>I am representing my client, an ambitious and growing agency based in Birmingham, operating in the Industrial, Driving, and Commercial sectors.The Birmingham branch needs a Recruitment Manager to drive the branch forward by leading from the front in terms of new business development and managing a team of relatively inexperienced recruitment...

  • Branch Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    p>We are Venture Placements, an ambitious and growing agency based in Birmingham, operating in the Industrial, Driving, and Commercial sectors. /p> p>The Birmingham branch is seeking a Recruitment Manager to drive the branch forward by leading from the front in terms of new business development and managing a team of relatively inexperienced recruitment...

  • Branch Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    p>We are Venture Placements, an ambitious and growing agency based in Birmingham, operating in the Industrial, Driving, and Commercial sectors. /p> p>The Birmingham branch is seeking a Recruitment Manager to drive the branch forward by leading from the front in terms of new business development and managing a team of relatively inexperienced recruitment...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom CV Bay Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to join our team at CV Bay Ltd. As a key member of our leadership team, you will be responsible for driving sales growth, managing branch operations, and leading a team of professionals.Key ResponsibilitiesDevelop and execute a sales strategy to achieve financial targetsManage...

  • Branch Manager

    1 month ago

    Birmingham, Birmingham, United Kingdom CV Bay Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Branch Manager to join our team at CV Bay Ltd. As a key member of our leadership team, you will be responsible for driving sales growth, managing branch operations, and leading a team of professionals.Key ResponsibilitiesDevelop and execute a sales strategy to achieve financial targetsManage...

  • Branch Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Venture Placements Full time

    p>We are Venture Placements, an ambitious and growing agency based in Birmingham, operating in the Industrial, Driving, and Commercial sectors. /p> p>The Birmingham branch is seeking a Recruitment Manager to drive the branch forward by leading from the front in terms of new business development and managing a team of relatively inexperienced recruitment...

Branch Service Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom Rentokil Pest Control South Africa Full time
Job Description

Job Title: Service Controller

Job Summary:

We are seeking a highly organized and detail-oriented Service Controller to join our team at Rentokil Pest Control South Africa. As a Service Controller, you will be responsible for planning and coordinating service work within your branch, ensuring that branch targets are met and all relevant paperwork is processed.

Key Responsibilities:

  • Service Work Planning: Produce and send a weekly programme of work for each of the service personnel, ensuring that all necessary information is included.
  • Customer Liaison: Liaise with customers to book service work, as required by the customer, and ensure that all necessary details are recorded.
  • Time Sheet Management: Check and input time sheet details onto the branch system, ensuring accuracy and completeness.
  • Expense and Overtime Claims: Check service personnel expense forms and overtime claims, ensuring that all necessary documentation is complete and accurate.
  • Service Forecasting: Prepare a weekly service forecast in conjunction with the Service Manager and/or the Branch Manager, ensuring that all necessary information is included.
  • Branch Contact: Act as a point of contact for service personnel, dealing with any queries or issues that may arise.
  • Customer Service: Deal with customer service-related queries in an efficient and effective manner, ensuring that all customer needs are met.
  • Sales Enquiries: Forward any sales enquiries to the branch sales team, ensuring that all necessary information is passed on.
  • Reporting: Compile service reports and any other reporting material required by the National Accounts Department, ensuring that all necessary information is included.
  • Charging Arrangements: Prior to month end, ensure that the charging arrangements are correct for all emergency calls, special disinfection work, etc.
  • Service Monitoring: Complete all service monitoring required, ensuring that all necessary information is recorded.
  • Hazard Assessments: Ensure that copies of hazard assessments and work details are provided to service personnel before they commence work on a customer's premise.
  • Materials and Preparations: Arrange for the availability of materials, preparations, and chemicals required for the service staff to carry out their work.

Requirements:

  • Customer Focus: Strong commitment to delivering excellent customer experience.
  • Previous Experience: Previous experience in working in a fast-paced office environment and under pressure.
  • Technical Skills: Microsoft proficient.
  • Organizational Skills: Strong organizational skills and effectively manage and prioritize workload.
  • Adaptability: Willingness to learn new computer systems.
  • Communication Skills: Ability to communicate at all levels with a confident telephone manner.
  • Problem-Solving: Ability to work in difficult situations and able to resolve.
  • Route Planning: Route planning/optimization is desirable but not essential.

Benefits:

  • Competitive Salary: Competitive basic salary.
  • Job Security: Full-time permanent role with promotion opportunities.
  • Company Pension: Company pension.
  • Childcare Vouchers: Childcare vouchers.
  • Cycle to Work Incentives: Cycle to work incentives.
  • RI Discounts: RI discounts site.
  • Structured Career Progression: Structured career progression.