Credit Control Team Leader

2 days ago


Colchester, Essex, United Kingdom Informa Full time
Job Title: Credit Control Team Leader

At Informa, we are seeking an experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.

Key Responsibilities:
  • Lead a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.
  • Develop and implement effective credit control strategies to minimize unallocated cash items and ensure collection targets are met.
  • Build and maintain close relationships with internal stakeholders, including sales teams and customers, to ensure effective communication and resolution of customer queries.
  • Manage complex disputes and escalate higher-level disputes to the Credit & Collections Manager.
  • Provide weekly reports to the Business detailing current levels of debt and ensure timely submission of month-end reports.
Requirements:
  • Experience managing credit control teams and a proven track record of success in collecting debts.
  • Excellent knowledge and understanding of all O2C processes, including best practice in people, processes, and technology.
  • Strong leadership and communication skills, with the ability to motivate and guide a team through challenging periods.
  • Ability to manage competing priorities and achieve deadlines while delivering a high standard of work.
  • Knowledge of acquisitions and disposals, and the ability to work collaboratively with internal stakeholders.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a global company and collaborate with teams around the world.
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A range of employee benefits, including flexible working arrangements, employee assistance programs, and access to training and development opportunities.


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