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Waiting Staff

2 months ago

Glasgow, Glasgow City, United Kingdom The Real Greek Full time

About The Real Greek

The Real Greek is a small, family-owned company that prides itself on serving traditional Greek and Mediterranean cuisine. We're passionate about sharing our love of food, family, and community with our customers.

Job Summary

We're seeking a friendly and outgoing Waiting Staff member to join our team. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service, ensuring a warm and welcoming atmosphere, and delivering an unforgettable dining experience.

Key Responsibilities

  • Greet and Welcome Customers
    • Ensure a warm and friendly welcome to all customers, making them feel valued and appreciated.
  • Food and Beverage Service
    • Take orders and serve food and beverages with a smile, ensuring accuracy and attention to detail.
    • Upsell and promote our menu items, highlighting our signature dishes and specials.
  • Customer Service
    • Respond to customer inquiries and resolve any issues promptly and professionally.
    • Ensure customer satisfaction by following up on orders and addressing any concerns.
  • Teamwork and Communication
    • Collaborate with colleagues to ensure seamless service and a positive dining experience.
    • Communicate effectively with the kitchen and other departments to ensure timely and accurate service.
  • Adherence to Company Standards
    • Adhere to company policies and procedures, including health and safety guidelines and customer service standards.
    • Participate in ongoing training and development to enhance skills and knowledge.

Requirements

  • Previous Experience
    • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Skills and Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask with ease.
    • Flexibility and adaptability in a dynamic work environment.

What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and working in a dynamic, family-owned company, we'd love to hear from you