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Linen Porter Assistant

2 months ago

South London, United Kingdom Klarent Hospitality Full time
Lincoln Porter Role

We are seeking a skilled and detail-oriented individual to join our team as a Linen Porter. As a key member of our housekeeping team, you will be responsible for maintaining the highest standards of linen control and ensuring the smooth operation of our linen services.

Key Responsibilities:
  • Maintain accurate linen control reports and identify any discrepancies
  • Work to daily schedules to ensure efficient linen distribution and collection
  • Ensure all linen is correctly counted and recorded, and that any issues are promptly addressed
  • Secure linen room keys and maintain the linen room's integrity while on duty
  • Familiarize yourself with the weekly function sheet to ensure accurate stock levels and meet the needs of the C&B department
  • Ensure security checks are carried out in the evening to maintain the integrity of linen services
  • Provide excellent customer service and display good social skills when interacting with guests
  • Address guest complaints or compliments in a professional manner and refer to senior management as needed
  • Work collaboratively with colleagues and management to achieve team goals
  • Attend hotel and departmental training sessions as instructed
  • Adhere to all Health & Safety requirements
What We Offer:

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio
  • Recognition and rewards for long service and outstanding performance
  • Access to training and development programs to enhance your skills and knowledge
  • A supportive and collaborative work environment

We are committed to providing our employees with a positive and inclusive work environment, where everyone has the opportunity to grow and succeed. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.