Duty Manager
3 weeks ago
We're seeking a skilled Duty Manager to lead our team at the Inverness Centre Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences and maintaining a high level of service quality.
Key Responsibilities:
- Manage a winning partnership between our leadership and housekeeping teams to deliver a welcoming, safe, and brilliant hotel experience.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to excellence.
- Collaborate with colleagues to achieve business objectives and drive sales growth.
- Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A permanent contract, with a guaranteed 32 hours per week.
- A range of benefits, including a Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A company pension and save as you earn scheme.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
Whitbread is the UK's leading hospitality business, committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to supporting under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.
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