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Assistant Store Manager

2 months ago

Morpeth, Northumberland, United Kingdom Hotel Chocolat Full time
Assistant Store Manager Opportunity

Hotel Chocolat is seeking a talented and motivated Assistant Store Manager to join our team. As a key member of our retail team, you will play a vital role in driving sales and delivering exceptional customer experiences.

Key Responsibilities:
  • Support the Store Manager in leading the retail team and achieving sales and profit targets
  • Drive store sales and profit through effective communication, promotions, and marketing initiatives
  • Develop and implement strategies to maximize commercial opportunities and exceed sales targets
  • Lead by example, demonstrating a passion for chocolate, our brand, and delivering exceptional customer service
  • Collaborate with the team to achieve 100% happiness through chocolate to every customer
Requirements:
  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer
  • Natural leadership qualities to inspire and develop high-performing teams
  • A passion for chocolate and delivering exceptional customer experiences
  • Ability to work weekends and flexible hours
What We Offer:
  • A competitive salary and incentives based on performance
  • 50% unlimited staff discount to treat yourself and your friends and family
  • 70% discount off a stay in our Hotel in St Lucia
  • Flexible working arrangements to balance work and personal life

We encourage new ideas and fresh thinking, and we're looking for someone who can bring their originality to work.