Aesthetic Service Engineer

2 months ago

Andover, Hampshire, United Kingdom Toro Recruitment Full time
Job Title: Service Engineer

Job Summary:

Toro Recruitment is seeking a skilled Service Engineer to join our team. As a Service Engineer, you will be responsible for managing and executing service contracts for clients' installed systems, ensuring timely and effective maintenance and repairs.

Key Responsibilities:

  • Manage and execute service contracts for clients' installed systems, ensuring timely and effective maintenance and repairs.
  • Perform mechanical breakdowns and workshop repairs on equipment, diagnosing issues and implementing solutions to restore functionality.
  • Assist the sales department with client visits, providing technical support and addressing customer queries. Maintain strong client relationships by delivering high-quality service and support.
  • Supervise and train subcontractors on best practices and safety procedures, ensuring high standards of work.
  • Prepare detailed risk assessments and method statements before undertaking service work, ensuring compliance with health and safety regulations. Compile service reports and documentation using MS Word, Outlook, and Excel.
  • Participate in the on-call rota, which includes providing emergency support and working occasional weekends as required.

Ideal Candidate:

  • Qualified Mechanical, Electrical, or Multi-Skilled Engineer with a recognised apprenticeship or formal training.
  • Must be flexible, customer-focused, and capable of working varied hours. Proficient in MS Word, Outlook, and Excel.
  • A clean full driving licence is required.
  • Based within commuting distance of Andover but must be willing to travel extensively across the UK.

Benefits:

  • Up to £45,000 per annum with paid overtime.
  • A company vehicle and fuel card are provided.
  • Pension scheme available following a qualifying period.
  • 25 days holiday plus bank holidays.
  • Bonus scheme available after a qualifying period.
  • Extensive ongoing training, mentoring, and development opportunities.
  • Access to employee support services.

About the Role:

This role offers an excellent opportunity to work in a dynamic and supportive environment, with comprehensive training and career development prospects.

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