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IT Configuration Specialist

2 months ago

Rugby, Warwickshire, United Kingdom Pertemps TM Full time
About the Role

We are seeking an experienced IT Configuration Engineer to join our team at Pertemps TM. As a valued member of our team, you will play a crucial role in configuring customer systems to meet their specific requirements.

Key Responsibilities
  • Configure and Test Systems: Ensure that customer systems are configured to meet their required specifications and test them to guarantee 100% quality.
  • Maintain Productivity Goals: Meet and maintain minimum monthly productivity goals to ensure efficient workflow.
  • Troubleshoot Technical Issues: Troubleshoot problems with computer systems, including hardware, software, and peripheral equipment, to provide timely solutions.
  • Provide Excellent Customer Service: Ensure that customers receive the highest level of customer service by communicating effectively and resolving issues promptly.
  • Adhere to Safety Procedures: Adhere to safety procedures and guidelines at all times to maintain a safe working environment.
  • Perform Additional Duties: Perform any additional duties assigned by management to support the team's objectives.
Benefits
  • Competitive Pay Rates: Enjoy competitive pay rates for AM, PM, and Night shifts, with opportunities for pay increases after 12 weeks.
  • Upbeat and Friendly Team: Join a dynamic and supportive team environment that values collaboration and teamwork.
  • Opportunities for Growth: Develop your skills and expertise in a fast-paced and evolving industry.