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Client Solutions Leader

2 months ago

Lincoln, Lincolnshire, United Kingdom University of Nebraska System Full time

University of Nebraska System seeks a Client-Focused Technology Director

We are searching for a highly motivated and experienced individual to lead our Client Services team. This role will be instrumental in ensuring the seamless delivery of technology solutions to faculty, staff, and students across our diverse campuses.

Your Impact:

  • Provide strategic direction and oversight for all client service initiatives, fostering a culture of excellence and customer satisfaction.
  • Collaborate effectively with other IT leaders to align technology strategies with the University's overall goals and objectives.
  • Manage complex projects, ensuring timely completion and adherence to budget constraints.
  • Develop and mentor a high-performing team of professionals, empowering them to reach their full potential.
  • Act as a trusted advisor to clients, understanding their unique needs and providing tailored solutions to address business challenges.

Qualifications:

  • Bachelor's degree in Management Information Systems or a related field is required.
  • Minimum of 5 years of experience in information technology customer service within an academic or enterprise environment.
  • Proven leadership skills with a demonstrated ability to build and manage high-performing teams.
  • Exceptional communication, interpersonal, and problem-solving abilities.