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Resort Housekeeping Supervisor

2 months ago

Bury St, Suffolk, United Kingdom All Saints Hotel Full time

Job Opportunity: Deputy Head Housekeeper

About All Saints Hotel

All Saints Hotel is a leading hospitality provider, renowned for its exceptional service and commitment to excellence. We are seeking a highly skilled and experienced Deputy Head Housekeeper to join our team and contribute to our ongoing success.

Job Summary

The Deputy Head Housekeeper will play a key role in supporting the Head Housekeeper in overseeing all daily operations within housekeeping. This includes leading a team of housekeeping staff, ensuring high standards of cleanliness and customer satisfaction, and collaborating with other departments to deliver exceptional guest experiences.

Key Responsibilities

  • Leadership and Team Management
    • Assist the Head Housekeeper in providing leadership, support, and motivation to the housekeeping team.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service and Quality Assurance
    • Ensure high standards of cleanliness and customer satisfaction in all areas of the hotel.
    • Conduct regular room checks to ensure rooms are clean and ready for guests.
  • Collaboration and Communication
    • Work closely with other departments, including front office, food and beverage, and maintenance, to ensure seamless operations and exceptional guest experiences.
    • Communicate effectively with guests, staff, and management to resolve any issues or concerns.
  • Health and Safety
    • Ensure compliance with health and safety regulations and procedures.
    • Identify and report any hazards or risks to management.
  • Training and Development
    • Train and develop housekeeping staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
    • Provide coaching and feedback to staff to improve performance and productivity.

Requirements

  • Experience and Qualifications
    • Minimum 1 year of experience in a housekeeping management role.
    • Relevant qualifications in hospitality or a related field.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work effectively in a fast-paced environment.
    • Strong problem-solving and analytical skills.
    • Ability to work flexible hours, including weekends and holidays.

What We Offer

  • Competitive Salary and Benefits
    • Salary: £24,500.00 per year.
    • Benefits package, including pension, health insurance, and paid time off.
  • Opportunities for Career Development
    • Opportunities for professional growth and development within the company.
    • Training and development programs to enhance skills and knowledge.

How to Apply

If you are a motivated and experienced individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].