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Parking Enforcement Officer

2 months ago

London, Greater London, United Kingdom CRA GROUP LIMITED Full time
Job Description

CRA GROUP LIMITED is seeking a highly skilled and experienced Parking Enforcement Officer to join our team. As a key member of our enforcement team, you will be responsible for ensuring compliance with traffic regulations and providing excellent customer service to the public.

Key Responsibilities:
  • Enforcement and Compliance: To be responsible for enforcing the provisions of the Traffic Regulations in respect of both on and off street parking, ensuring that all parking activities are conducted in accordance with relevant laws and regulations.
  • Public Interaction: To deal with the public in an effective and professional manner, explaining services and providing information, and to handle situations involving abusive or aggressive behavior.
  • Knowledge and Skills: To have a good understanding of legislation and regulations related to parking enforcement, as well as knowledge of computer software and the ability to use a handheld computer and CCTV system for enforcement purposes.
  • Reporting and Documentation: To maintain accurate records and reports, including note-taking and report writing, and to provide statements in clear and concise language.
  • Community Engagement: To understand the importance of effective parking enforcement in the community and to identify and report street defects, damage, and anti-social behavior.
Requirements:
  • Education and Experience: To have relevant experience in parking enforcement, note-taking, report writing, and evidence recording, as well as a good standard of literacy and physical fitness.
  • Qualifications and Certifications: To hold a full clean driving license and to be able to patrol a predetermined beat carrying handheld equipment.
  • Health and Safety: To understand and comply with the requirements of the Health and Safety at Work Act 1974.