Library Assistant

5 days ago


Gloucester, Gloucestershire, United Kingdom Gloucestershire County Council Full time
About the Role

We are seeking a dynamic and customer-focused individual to join our team at Winchcombe Library as a Library Assistant. As the public face of the library service, you will be responsible for ensuring that our users have access to all the services we provide.

Key Responsibilities
  • Assist users in choosing and issuing books, maintaining stock levels, and providing activities for children and older users.
  • Master the Library ICT systems and provide basic advice on computer and tablet use.
  • Work collaboratively with the team to deliver excellent customer service and support the library's community engagement initiatives.
Requirements
  • Excellent customer service experience and strong communication skills.
  • Ability to work as part of a team and provide support to colleagues.
  • Experience of working with children and older users, and knowledge of the services libraries offer.
  • Strong ICT skills and ability to learn new systems quickly.
What We Offer
  • Flexible and agile working opportunities.
  • 25.5 days annual leave rising to 30.5 days after 5 years continuous service.
  • Option to purchase up to 10 days of additional leave per year (pro rata for part-time staff).
  • Family-friendly employer offering benefits to support you and your family.
  • Career development and qualification opportunities.
  • Supportive and positive working environment with regular supervision.

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