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Retail Sales Advisor

2 months ago

Edinburgh, Edinburgh, United Kingdom Swatch Group Full time

About the Role

We are seeking a passionate and dedicated Retail Sales Advisor to join our team at Swatch Stores. In this role, you will be responsible for delivering exceptional customer service and driving sales within our vibrant retail environment.

Your Responsibilities:

  • Provide outstanding customer service by understanding customer needs and exceeding their expectations.
  • Achieve sales targets through effective product knowledge and persuasive selling techniques.
  • Build strong relationships with customers, fostering loyalty and repeat business.
  • Maintain a clean and organized retail space, ensuring a positive shopping experience for all.

About You:

You are a natural communicator with a genuine passion for customer service. You possess strong interpersonal skills and thrive in a fast-paced environment. Your enthusiasm for the luxury watch industry is evident, and you are eager to learn about our diverse product range.

Essential Skills:

  • Positive and outgoing personality with excellent communication skills.
  • Proven ability to provide exceptional customer service and build rapport with customers.
  • Adaptable and collaborative team player with a strong work ethic.
  • Eagerness to learn about our products and develop technical expertise.

Preferred Skills:

  • Previous experience in retail or the fashion accessories industry.
  • Flexibility with working hours, including evenings and weekends.
  • Multilingual capabilities are a plus.