Insurance Administrator

4 weeks ago


Kent, United Kingdom New Appointments Group Full time
Insurance Administrator Apprentice

We are seeking a motivated and detail-oriented individual to join our team as an Insurance Administrator Apprentice at New Appointments Group.

About the Role

This is a full-time position based in Ashford, working 35 hours a week (Monday to Friday, 9am to 5pm with an hour for lunch). The ideal candidate will take a proactive role in successfully planning, completing work tasks, development activities, training, and other appropriate learning activities in accordance with Apprenticeship Scheme requirements and business needs.

Key Responsibilities
  • Provide positive interactions with customers by answering incoming calls, directing to the appropriate person, greeting visitors to the office, and contacting customers to support their insurance needs.
  • Effectively manage stock, ordering marketing and business stationery.
  • Efficiently manage incoming and outgoing post.
  • Support the New Business and Marketing team with organizing external events and updating social media accounts.
  • Support the Agency Manager with organizing internal events and training.
  • Effectively administer credit control processes, including customer payments and processing refund requests.
What We Offer
  • A competitive salary of £8.60 per hour.
  • A host of benefits, including 26 days holiday plus bank holidays, the option to buy or sell 5 days after probation, a birthday day off, Health Shield cash-back plan, death in service, free parking, and Friday fruit delivery.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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