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Retail Operations Supervisor

3 months ago


Newbury, West Berkshire, United Kingdom Frasers Group Full time

Company Overview

Frasers Group is a leading player in the retail sector, recognized for our remarkable growth trajectory across various markets. Our commitment to expansion and innovation sets us apart in the industry.

We attribute our success to our vibrant, commercially focused, and dedicated management team. As we continue to grow, we are seeking a skilled Retail Operations Supervisor to enhance our team.

Role Overview

At Frasers Group, we expect our leaders to embody our core values,

Innovate Relentlessly - Approach challenges with creativity and courage, inspiring your team along the way.

Take Ownership - Be accountable for your responsibilities and the outcomes of your actions.

Stay Relevant - Maintain relevance to our customers, partners, and the environment.

We encourage you to leverage your expertise and enthusiasm for retail to enhance our customer experience. Your impact will be felt in the following key areas:

Leadership & Team Development

Support and stand in for the Store Manager in guiding the team and upholding standards Serve as a role model in delivering exceptional customer service and train your team to achieve this consistently Foster a motivating work atmosphere for colleagues Cultivate a high-performing team by implementing succession planning Provide immediate feedback and recognize achievements

Store Presentation

Assist in executing precise store displays, taking pride in upholding visual merchandising standards that reflect the Frasers Group brand

Performance & Operations

Play a crucial role in surpassing targets and maximizing store performance. Guide the team to ensure adherence to best practices that support commercial objectives and brand knowledge.

Professional Growth

We are dedicated to nurturing our employees' development. To help you achieve both personal and professional aspirations, we offer comprehensive support through our development programs. Team members receive ongoing assistance through our learning and development initiatives, which include a variety of career advancement opportunities starting with our induction program and continuing with a range of training courses.

Candidate Profile:

Recent experience in a management role A strong passion for retail and team dynamics A confident leader capable of inspiring and challenging others to excel Data-driven and goal-oriented Detail-focused Excellent communication skills across all levels A strong desire to achieve excellence Advocate for the Frasers Group values and culture to both internal and external stakeholders