Sales Coordinator

3 days ago

Craigavon, United Kingdom Silverwood Recruitment Full time
Sales Co-ordinator

Are you a highly organized and customer-focused individual with a passion for sales and administration? We are seeking a Sales Co-ordinator to join our team at Silverwood Recruitment.

Key Responsibilities:
  • Provide high-level customer relations support to internal and external contacts
  • Manage the whole order cycle within a portfolio of customer accounts from product introduction to timely product delivery and aftercare
  • Coordinate across company functions to ensure customer satisfaction is optimised
  • Make certain all parties involved are kept informed and up to date of any changes in a timely manner
  • Prompt response to emails and sales calls, with a pro-active approach
  • Customer support, including liaison with engineering in response to resolution of technical issues
  • Preparation of detailed quotations
  • Follow up, and tracking of, leads and quotations to secure the closure of deals
  • Provide administrative and sales support for the Technical Sales Managers, including quotations and information around profit margins
  • Managing orders including liaison with production / supply chain to ensure excellent customer service levels
  • Maintain customer records ensuring pricelists are accurate and customer visits recorded
  • Compile/analyse sales data and produce weekly and monthly meeting reports
  • Work with Marketing to organise and despatch Marketing Material for both prospective and existing customers, shows and special events
  • Fact finding on new business opportunities
Requirements:
  • Strong background in sales administration and order management coupled with an ability to undertake meaningful telephone sales business conversations with customers who are likely to be buyers, engineers, contractors
  • A naturally good account manager, with an aptitude for customer service, and sales administration, combined with strong telephone skills to develop good relationships with key customers and the sales team
  • Educated to a minimum A-level standard or 3 years experience in a similar role
  • Track record of working as a Sales Co-ordinator - demonstrated a range of skills across the sales and customer service mix
  • An interest in working in a role with technical products would be very useful
  • Strong personality confident and outgoing
  • Excellent IT and keyboard skills with a sound working knowledge of all MS Office applications
  • Ability to plan and anticipate requirements, communicating effectively at each stage
  • Strong team player, with a highly cooperative approach, committed to supporting the team where necessary
  • Excellent communication and interpersonal skills are essential with the flexibility to deal with individuals at all levels
  • An ability to problem-solve when challenges or concerns arise
  • Ability to work on own initiative and prioritise a wide variety of tasks
  • A flexible attitude towards working hours is essential, as is a full clean driving licence
Preferred Skills:
  • Must be Fluent in German at Business level
  • CRM functionality
  • Knowledge of the Industry
  • Knowledge and experience of export procedures ideally within the utilities industry
Benefits:
  • Company events
  • Company pension
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Sick pay

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