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Bereavement Support Officer
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing emotional support and practical assistance to bereaved families and individuals.Key ResponsibilitiesProvide emotional...
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Bereavement Support Officer
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing emotional support and practical assistance to bereaved families and individuals.Key ResponsibilitiesProvide emotional...
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Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services department, ensuring that bereaved families receive a high level of care...
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Bereavement Support Officer
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services team, ensuring that bereaved families receive a high level of care and...
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Bereavement Support Officer
3 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services team, ensuring that bereaved families receive a high level of care and...
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Bereavement Support Officer
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Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services team, ensuring that bereaved families receive a high level of care and...
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Bereavement Support Officer
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support to our Bereavement Services team, ensuring that bereaved families receive a high level of care and...
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Bereavement Support Officer
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Bereavement Support Officer
1 month ago
Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and empathetic individual to join our Bereavement Services team as a Bereavement Support Officer. This role will involve providing administrative support to the bereaved families, ensuring that all necessary paperwork is completed accurately and efficiently.Key ResponsibilitiesProvide administrative support to...
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Bereavement Support Specialist
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Bereavement Support Specialist
4 weeks ago
Sheffield, Sheffield, United Kingdom Sheffield City Council Full timeJob Title: Bereavement & Coronial Support OfficerWe are seeking a highly skilled and empathetic individual to join our team as a Bereavement & Coronial Support Officer. This role is a key part of our service, providing support to the bereaved and their families, as well as working closely with coroner's office staff and other agencies.Key...
Bereavement Support Officer
2 months ago
We are seeking a highly skilled and compassionate Bereavement Support Officer to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a Bereavement Support Officer, you will play a vital role in providing administrative support and patient liaison services to bereaved families and individuals.
Main Responsibilities- Provide administrative support to the Bereavement Office, including data input, photocopying, filing, and letter writing.
- Act as the first point of contact for internal and external stakeholders regarding deceased patients, providing information and support as needed.
- Communicate with distressed or potentially aggressive relatives and family members in a professional, courteous, and sensitive manner, using tact, empathy, and diplomacy to resolve issues.
- Conduct meetings with recently bereaved individuals, providing information booklets, advice, support, and guidance on death registration, funeral arrangements, and other related matters.
- Ensure that all deceased patients' property is properly documented and stored in accordance with departmental guidelines and processes.
- Respond sensitively and empathetically to queries and complaints from members of the public, funeral directors, and bereaved families, escalating issues to the manager as needed.
- Ensure that office telephones are answered promptly, and enquiries are dealt with in a polite and courteous manner.
Sheffield Teaching Hospitals NHS Foundation Trust is a leading healthcare provider in the UK, committed to delivering high-quality patient care and services. As a Bereavement Support Officer, you will be part of a dedicated team that provides compassionate and supportive services to bereaved families and individuals.
Requirements- 5 or more GCSEs or equivalent, including English Language and Mathematics (C/4 grade or above)
- NVQ Level 3 in Business Administration, Customer Service, or IT, or equivalent experience
- Experience working in a busy office environment and with an understanding of administrative and clerical procedures
- Experience of direct work with the general public, especially in highly distressing and emotional circumstances
- Demonstrable experience in a similar role
- Able to manage personal and professional boundaries, work independently, and maintain confidentiality at all times
- IT qualification, such as European Computer Driving Licence or Microsoft Office
- Relevant experience within the NHS
- Working knowledge of hospital procedures and policies relating to death and bereavement
- Sound knowledge and understanding of bereavement procedures for different cultures and religions
- Experience of handling emotionally challenging situations, such as liaising with bereaved families
- Committed to providing the highest levels of patient care
- Flexible and adaptable approach, with an enthusiastic and proactive attitude
- Methodical and accurate, with attention to detail
- On-going commitment to personal development and improvement