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Custody Transport Officer

2 months ago


Croydon, Greater London, United Kingdom Serco Full time

Base Location: Croydon Vehicle Base, CR0 4XH

Permanent positions providing job stability and security

Working as a Custody Transport Officer in Prisoner Escort Custody Services (PECS) is not merely a job; it is an opportunity to be part of a significant mission, to become a member of a work family where your contributions are valued, and you can positively impact lives every day. In addition to a fulfilling career, we also provide:

  • Competitive salary, with specific earnings during the initial training period.
  • We recognize your contributions and growth through annual salary increments, ensuring you see tangible progress in your earnings.
  • Potential for additional earnings through a generous driving allowance based on your license type.
  • Transparent earnings structure that includes base salary, driving allowances, and an average of overtime hours, allowing you to project your first-year income.
  • Comprehensive benefits package including pension contributions, life insurance, annual leave, and access to exclusive discounts.
  • Health and wellbeing support for you and your family, including Employee Assistance Programs and healthcare plans.
  • A collaborative team culture that values diversity and inclusion, providing you with the chance to make a meaningful difference.

Our operations run 24/7, and you will cover various early and late shifts, including bank holidays. Flexibility is essential, as the nature of the role may require working beyond the standard hours. While it is uncommon, there may be occasions where evening or overnight work is necessary. However, we provide a rota system that allows for meaningful time off to enjoy your personal interests.

Role Overview:

As a Custody Transport Officer, you will work as part of a team to ensure safe and secure transportation and custody services. Your responsibilities will include collecting detainees from various locations and ensuring their safe transit to court while attending to their physical and mental wellbeing.

Upon arrival at court, you will oversee all aspects of their care until they are either returned to custody or released. Key responsibilities include accompanying defendants in court, conducting searches, ensuring access to food and drink, and completing necessary documentation.

Qualifications:

Our current Custody Transport Officers come from diverse backgrounds; prior experience is not a requirement. What matters is your commitment to making a difference in the lives of others. The necessary skills will be developed during the comprehensive training program.

Candidates must possess a valid driver's license, with specific license types preferred. Good physical fitness and strong written and verbal communication skills are essential for managing various situations effectively. This role is particularly suited for individuals with an interest in criminology or psychology.

Assessment Process:

The selection process includes an online assessment, a briefing call to evaluate eligibility, a competency-based virtual interview, and a role-play and written exercise.

Additional Information:

All positions are exempt from the Rehabilitation of Offenders Act, and employment offers are contingent upon successful completion of Ministry of Justice Enhanced Level 2 checks and satisfactory employment references.

#PECS