Service Desk Manager
2 days ago
We are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a Service Desk Manager, you will be responsible for leading a team of IT professionals in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Develop and implement strategies to improve service desk performance and customer satisfaction
- Lead and manage a team of IT professionals to ensure timely and effective resolution of customer issues
- Collaborate with business stakeholders to understand customer needs and expectations
- Develop and maintain relationships with suppliers and vendors to ensure seamless service delivery
- Monitor and report on service desk performance metrics, including SLA compliance and customer satisfaction
Requirements:
- Proven experience in a service desk management role, with a strong track record of delivering excellent customer service
- Excellent leadership and management skills, with the ability to motivate and develop a team
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders
- Ability to analyze complex problems and develop effective solutions
- Strong technical skills, with experience in IT service management tools and technologies
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Chroma Recruitment is a leading recruitment agency specializing in IT and technology recruitment. We are committed to delivering exceptional service to our clients and candidates, and we are seeking a talented Service Desk Manager to join our team.
-
Service Desk Manager
1 week ago
Manchester, United Kingdom Chroma Recruitment Ltd Full timeService Desk ManagerChroma Recruitment Ltd is seeking a highly skilled Service Desk Manager to join their team. As a key member of the organization, you will be responsible for leading the day-to-day operations of the service desk and driving change to improve service delivery.Key Responsibilities:Manage the strategic development of the service desk and...
-
Service Desk Manager
1 week ago
Manchester, United Kingdom Chroma Recruitment Ltd Full timeService Desk ManagerChroma Recruitment Ltd is seeking a highly skilled Service Desk Manager to join their team. As a key member of the organization, you will be responsible for leading the day-to-day operations of the service desk and driving change to improve service delivery.Key Responsibilities:Manage the strategic development of the service desk and...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk ManagerChroma Recruitment is seeking an experienced Service Desk Manager to join one of the country's most successful telecoms businesses. The successful candidate will be responsible for the day-to-day running of the Service Desk function, leading a team of professionals to deliver exceptional customer service.Key Responsibilities:Lead, mentor,...
-
IT Service Desk Manager
3 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityThis is an exciting opportunity to join a leading telecoms business as a Service Desk Manager, supporting a diverse portfolio of clients across various industries.As a Service Desk Manager, you will be responsible for the day-to-day running of the function, leading, mentoring, and coaching the Service Desk team to deliver...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk ManagerChroma Recruitment is seeking an experienced Service Desk Manager to join one of the country's most successful telecoms businesses. The successful candidate will be responsible for the day-to-day running of the Service Desk function, leading a team of professionals to deliver exceptional customer service.Key Responsibilities:Lead, mentor,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
1 day ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
24 hours ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to join our team at Chroma Recruitment. As a key member of our organization, you will be responsible for leading and managing our service desk function, ensuring exceptional customer service and support to our clients.Key Responsibilities:Lead and manage the service desk team,...
-
IT Service Desk Manager
5 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to lead our team in delivering exceptional customer service and support to our clients across various industries.Key Responsibilities:Lead and mentor the Service Desk team to achieve high performance standards and quality workDevelop and implement effective Major Incident...
-
IT Service Desk Manager
5 days ago
Manchester, United Kingdom Chroma Recruitment Full timeService Desk Manager OpportunityWe are seeking an experienced Service Desk Manager to lead our team in delivering exceptional customer service and support to our clients across various industries.Key Responsibilities:Lead and mentor the Service Desk team to achieve high performance standards and quality workDevelop and implement effective Major Incident...
