General Manager

1 day ago

Liverpool, Liverpool, United Kingdom Swim Careers Full time
Job Title: General Manager

We are seeking a highly motivated and experienced General Manager to lead our swim centre operations. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving business growth, and ensuring the highest standards of service.

Key Responsibilities:
  • Lead the operations, customer journey, team, and business of our swim facility
  • Plan, deliver, and monitor the swim programme
  • Create and lead the industry with high standards of service to consistently deliver premium swimming lessons and support services to every customer
  • Recruit the venues teaching and operating team, identifying and securing local talent
  • Inspire, develop, and lead a team to provide the highest level of service and customer experience, oversee all training and development ensuring they are aligned to swim values
  • Be accountable for the annual income revenue budget and profit loss accounts
  • Use your initiative to drive revenue streams and secondary spend for swim
  • Manage all health safety documentation ensuring day-to-day legal compliance and best practice is always a priority
  • Develop and deliver the facilities maintenance plan to ensure appropriate maintenance is in place to safeguard the venue
  • Abide by a code of conduct and carry out duties in accordance with swim site policies
  • Attend regular meetings with the swim senior management team to provide updates on the swim balance scorecard
  • Support with the future business strategy maintaining a commercial focus in support of marketing initiatives and plans to open new swim centres
  • Effectively network with key partners, identifying and building successful links in the local community
Person Specification:
  • Strong written and oral communication and numeracy skills
  • Knowledge of sports/activity programming and programme management
  • Customer service focused, demonstrates a committed approach to quality of standards
  • Commercially driven with experience of working with Key Performance Indicators, PL accounts, and balanced scorecards
  • Experience of managing teams and demonstrating strong leadership skills
  • Ability to elicit cooperation from team members, suppliers, and other internal departments
  • Able to define operational key performance indicators and articulate these to others
  • Ability to manage budgets effectively
  • Outstanding interpersonal skills to support effective working relationships at all levels
  • Good decision maker with great organisational and business development skills
  • Good working knowledge of Microsoft Office and CRM systems
  • Passion for sport, physical activity, and health
  • This role has out-of-hours and key holder responsibility
Employee Benefits:
  • Performance-related bonus potential
  • Birthday off
  • Bright and colourful work kit
  • Discount on swimming lessons for family and friends
  • Employee recognition scheme, rewards, and team events
  • Monthly staff training and collaboration
  • Multiple training and qualification opportunities
  • Employee assistance programme

  • Demand Generation Manager

    3 weeks ago

    Liverpool, Liverpool, United Kingdom Reputation Full time

    About ReputationWe are a global company that has reached over $100 million in Annual Recurring Revenue and continues to grow.We work with a team that has raised over $200 million in funding from top venture capital firms.We enjoy a rewarding career with a company recognized by leading research firms in the industry.We collaborate with major automotive OEMs,...

  • Assistant General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, driving commercial performance, and delivering exceptional customer service.Key Responsibilities:Lead and manage the...

  • Assistant General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, driving commercial performance, and delivering exceptional customer service.Key Responsibilities:Lead and manage the...

  • Assistant General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom Stonegate Group Full time

    About Us We are a leading operator of pubs, bars, and late-night venues across the United Kingdom. Our diverse portfolio includes well-known brands such as Slug & Lettuce, Be At One, and Popworld. We pride ourselves on creating vibrant and welcoming spaces where people can connect, relax, and enjoy themselves. The Role We are seeking an experienced and...

  • Assistant General Manager

    4 weeks ago

    Liverpool, Liverpool, United Kingdom Stonegate Group Full time

    About Us We are a leading operator of pubs, bars, and late-night venues across the United Kingdom. Our diverse portfolio includes well-known brands such as Slug & Lettuce, Be At One, and Popworld. We pride ourselves on creating vibrant and welcoming spaces where people can connect, relax, and enjoy themselves. The Role We are seeking an experienced and...

  • Deputy General Manager

    8 hours ago

    Liverpool, Liverpool, United Kingdom COSMO Full time

    Deputy General Manager Job DescriptionThe Deputy General Manager plays a pivotal role in the success of our restaurant, COSMO. This dynamic individual is responsible for overseeing the daily operations, ensuring seamless execution of our business strategy, and driving revenue growth.Key Responsibilities:Operational Excellence: Manage the restaurant's daily...

  • Deputy General Manager

    9 hours ago

    Liverpool, Liverpool, United Kingdom COSMO Full time

    Deputy General Manager Job DescriptionThe Deputy General Manager plays a pivotal role in the success of our restaurant, COSMO. This dynamic individual is responsible for overseeing the daily operations, ensuring seamless execution of our business strategy, and driving revenue growth.Key Responsibilities:Operational Excellence: Manage the restaurant's daily...

  • Assistant General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, driving commercial performance, and delivering exceptional customer service.Key Responsibilities:Lead and manage the...

  • Assistant General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom JD Gyms Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at JD Gyms. As a key member of our management team, you will be responsible for leading and managing the day-to-day operations of our gym, driving commercial performance, and delivering exceptional customer service.Key Responsibilities:Lead and manage the...

  • General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom James Webber Recruitment Full time

    About the Role:James Webber Recruitment is partnering with a renowned restaurant group to find a seasoned leader to oversee the day-to-day operations of their Liverpool restaurant. As a General Manager, you will be responsible for delivering exceptional dining experiences for guests, leading a high-performing team, and driving revenue growth.Key...

  • General Manager

    3 weeks ago

    Liverpool, Liverpool, United Kingdom James Webber Recruitment Full time

    About the Role:James Webber Recruitment is partnering with a renowned restaurant group to find a seasoned leader to oversee the day-to-day operations of their Liverpool restaurant. As a General Manager, you will be responsible for delivering exceptional dining experiences for guests, leading a high-performing team, and driving revenue growth.Key...

  • General Manager

    1 month ago

    Liverpool, L1, Liverpool, United Kingdom Premium Country Pubs Full time

    Atthe Pheasant Innwe recognise a good General Manager is key to our success. Youll build a business to be proud of, help to grow your team and smash targets. Youll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.Join us at Premium Country Pubs. We...

  • General Manager

    1 month ago

    Liverpool, L1, Liverpool, United Kingdom Premium Country Pubs Full time

    At the Pheasant Inn we recognise a good General Manager is key to our success. You'll build a business to be proud of, help to grow your team and smash targets. You'll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more. Join us at Premium...

  • Automotive General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom TipTopJob Full time

    TipTopJob is seeking a dynamic and innovative General Manager to lead our new social space in Liverpool. This exciting venture boasts a unique blend of food, beverage, and entertainment options, creating a vibrant community-focused environment where customers can enjoy diverse culinary experiences, live entertainment, and social gatherings.What We...

  • Automotive General Manager

    2 weeks ago

    Liverpool, Liverpool, United Kingdom TipTopJob Full time

    TipTopJob is seeking a dynamic and innovative General Manager to lead our new social space in Liverpool. This exciting venture boasts a unique blend of food, beverage, and entertainment options, creating a vibrant community-focused environment where customers can enjoy diverse culinary experiences, live entertainment, and social gatherings.What We...

  • General Manager

    3 weeks ago

    Liverpool, L1, Liverpool, United Kingdom Buzz Group Limited Full time

    We have an exciting opportunity for a General Manager to join us here at Buzz Bingo across on the outskirts of Merseyside. This is a Full Time role. You will work across all opening hours of the business. Paying up to £50,000 depending on experience.Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1...

  • Automotive General Manager

    4 days ago

    Liverpool, Liverpool, United Kingdom University of the Arts London Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive General Manager to lead our operations and drive business growth. The successful candidate will be responsible for overseeing the management of our automotive systems and resources, ensuring compliance with legal and financial regulations, and contributing to the development of our...

  • Automotive General Manager

    4 days ago

    Liverpool, Liverpool, United Kingdom University of the Arts London Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive General Manager to lead our operations and drive business growth. The successful candidate will be responsible for overseeing the management of our automotive systems and resources, ensuring compliance with legal and financial regulations, and contributing to the development of our...

  • General Manager

    6 days ago

    Liverpool, L1, Liverpool, United Kingdom Oaktree Pubs Full time

    Atthe Flanagans Apple Restaurant we recognise a good General Manager is key to our success. Youll build a business to be proud of, help to grow your team and smash targets. Youll be part of a district of sites that are all working towards making moments that matter, and delivering experiences that keeps our guests coming back for more.Join us at Oaktree...

  • General Manager

    3 weeks ago

    Liverpool, Liverpool, United Kingdom KFC UK & Ireland Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team at KFC UK & Ireland. As a Restaurant General Manager, you will be responsible for the overall performance of the restaurant, including food preparation, inventory management, and customer satisfaction.Key ResponsibilitiesLead day-to-day operations,...