IT Infrastructure Specialist
2 months ago
Job Description:
We are seeking a highly skilled IT Infrastructure Engineer to join our team in Edinburgh. As a key member of our infrastructure team, you will be responsible for resolving a wide range of Wintel infrastructure faults, including server software and hardware incidents, service requests, and project support.
Key Responsibilities:
- Adhere to technical standards and service delivery processes to ensure effective and efficient service delivery.
- Manage a range of technologies, including Domain Central Services (Active Directory), SCCM, and Microsoft Active Directory.
- Investigate and report network failures, and perform basic administration of network backups using Veritas Net Backup Software.
- Assist with customer projects and provide first-class customer service.
Essential Skills and Qualifications:
- Knowledge of Microsoft Windows 10 Operating Systems and legacy OS, including deployment, configuration, and support.
- Knowledge of Microsoft Office 2016 onwards.
- Developed knowledge of Cisco network hardware and routing.
- Proven software and hardware troubleshooting skills.
- Knowledge of SCCM, Active Directory, and Group Policy.
Investment in Training and Development:
- We offer a comprehensive range of training and career development opportunities, including a structured induction program, tailored job training, and mentoring and support for relevant sponsored professional qualifications.
Our Culture:
- We support diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and supported.
Employee Benefits:
- We offer a competitive remuneration package, including flexible benefits and access to 'Perks at Work', a discount store with reduced rates on gift cards, holidays, restaurants, activities, groceries, and more.
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