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Aftersales Service Technician

2 months ago

Gloucester, Gloucestershire, United Kingdom CareTech Full time

Job Summary

We are seeking a highly skilled and experienced Service Engineer to join our team at CareTech. As a Service Engineer, you will be responsible for servicing, maintaining, and repairing equipment in service users' homes and in-house.

Key Responsibilities

  • Deliver and collect disability equipment to service users' homes, hospitals, and health centers.
  • Perform multiple service jobs daily, some of which can be heavy and may include beds and other large, heavy items of equipment.
  • Provide polite, empathetic, and client-focused service.
  • Conduct risk assessments.
  • Use a weight rig to service and maintain hoists, which may involve some heavy lifting.
  • Understand and demonstrate the correct functionality and safe installation of items, identifying repair and replacement needs for damaged or faulty stock.
  • Liaise with service users if timeslots are not possible.
  • Be on call on a rotational basis, receiving an enhanced allowance during this period.

Requirements

  • Ideal experience of 1 year or more in a similar role within public, healthcare, or a service-based industry.
  • Must have a service or maintenance background.
  • Must hold a full, in-date driving license.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Van provided for travel to and from work.
  • Life assurance.
  • Cycle to work scheme.
  • Care First employee assistance program including free counseling.
  • Access to Perkbox discount platform.
  • Free uniform.
  • Free DBS check.

We welcome applications from all sections of the community as an equal opportunities employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.