Hotel Ambassador

7 days ago

Chester, Cheshire, United Kingdom ABode Chester Full time

About the Role

We are seeking a friendly and welcoming individual to join our team as a Hotel Receptionist at ABode Chester. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Provide warm and personalized welcome to guests, ensuring a smooth check-in process
  • Manage guest queries and concerns in a professional and efficient manner
  • Process payments and handle room assignments with accuracy and attention to detail
  • Collaborate with colleagues to maintain a clean and organized front desk area
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • Competitive pay and service charge
  • Opportunities for career growth and development
  • Excellent discounts across our family of hotels
  • Perks and benefits through our Perkbox platform
  • A supportive and inclusive work environment

About Our Family of Hotels

At ABode Chester, we pride ourselves on being a family of hotels that welcomes guests with open arms, warm hearts, and experiences that are simply memorable. Our unique hotels are located in special locations, offering a blend of quality, individuality, and quirky charm. We believe in creating an inclusive and special atmosphere for our team and guests alike.

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