Service Advisor

4 weeks ago


Reading, Reading, United Kingdom The Recruitment Solution (London) Ltd Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at a prestigious luxury dealership in Berkshire. As a Service Advisor, you will be responsible for delivering exceptional customer service, ensuring seamless vehicle maintenance, and driving sales growth.

Key Responsibilities:
  • Meet and greet customers, providing a warm and welcoming experience
  • Book in vehicles, raise and close job cards, and gain authorisations for work to be carried out
  • Liaise with the workshop team to ensure efficient workflow and customer satisfaction
  • Arrange courtesy cars using the One Link system and manage customer handovers
  • Cost, invoice, and up-sell services to customers, driving revenue growth
Requirements:
  • Proven experience in a similar role, preferably within a main dealer environment
  • Excellent customer service, up-sales, and administration skills
  • Ability to work effectively in a fast-paced environment, prioritising tasks and managing multiple customers
  • Knowledge of RTC, One Link, and Kerridge systems is a distinct advantage
Benefits:
  • Market-leading OTE of £40,000+
  • 25 days holiday rising with length of service, plus bank holidays
  • Access to our online rewards platform, offering cash back and discounts
  • Preferential Service Rates, Colleague Purchase Scheme, and Share Incentive Scheme
  • Pension and Enhanced Maternity and Paternity benefits

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your CV to us, and one of our specialist consultants will be in touch to discuss further.


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